Transforming the Healthcare Experience: Aligning People, Place, and Services for a New Era

Revolutionizing Patient Intake The Customer Care Center: A New Paradigm Putting Hospitality in Hospitals Conclusion In the intricate ecosystem of healthcare, the traditional facility layout and operational model often led to a fragmented customer service experience. Patients and their families navigated through a maze of departments—reception, registration, scheduling, cashiering, insurance verification, and billing—each a silo… Read More »

Navigating the Structural Challenges of Mid-rise Wood Construction

Embarking on the construction journey of multi-family wood structures opens doors to sustainable, cost-effective, and efficient possibilities. However, achieving success in this realm requires a thorough understanding of structural integrity and compliance with specific regulations and building codes. While the International Building Code (IBC) governs construction in the US, each state/locality may have additional amendments… Read More »

Tags: , , , , , , , , , , , , , , , , , ,

Design Build Delivery Method: What It Is and Why It Matters

Are you looking for a way to improve your project outcomes? If so, you may want to consider the design build delivery method, a project delivery system that combines design and construction services under one contract. In this blog post, we will explain what the design build delivery method is, how it works, and why… Read More »

Tags: , , , , , , , ,